Prescriptions

 

Please follow the guidelines and choose the right option for you.

Ordering a repeat prescription

Due to the increase in demand and shortage of medication from suppliers it is currently taking at least seven days for prescriptions to be ready. Please bear this in mind when submitting your repeat prescriptions and submit your requests in plenty of time to ensure you do not run out.

We do not accept repeat prescription requests over the phone.

When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.

Learn how to nominate a pharmacy

The NHS app

Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.

Learn more about the NHS App

Online form

If you're not registered with our online services, you can use our online form

Order your repeat prescription via our online Repeat Prescription form. No account required.

Use our online form (Rye Road)

Use our online form (Talbot Road)

Your local pharmacy

Pharmacy Ordering / Collection Service

Pharmacies offer a prescription collection service from our Practice

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

In person or by post

Tick the appropriate box on the duplicate page of your script and then hand it in or post it.

Collecting your prescription

Should you encounter any problems collecting your prescriptions from the pharmacy of your choice, please direct any queries / complaints directly to the pharmacy, and not to the surgery, as we are unable to respond on their behalf.

The practice delivers authorised prescriptions to Benenden, Sandhurst, Hurst Green, Etchingham, Flimwell and Bodiam on Thursday afternoons. We can also arrange delivery to your house on Thursdays should you need us to.

Dispensary

Only certain patients are eligible to receive dispensing services from a dispensing doctor.

There are very strict regulations that govern these situations in that eligible patients must live in a designated rural area and live more than a mile from the nearest pharmacy.

The NHS Primary Care Commissioners, conduct annual audits which validate the dispensing patients registered on our system. Should you fall outside of the criteria, your record will be changed to a non-dispensing patient and prescriptions would need to be collected from your nominated pharmacy instead.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

View the NHS Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription, please contact us.

Further prescriptions information

Medication reviews

All repeat prescriptions are regularly reviewed by your Doctor. You may be asked to attend for review of the medications with a healthcare assistant or nurse to assess if you need to see your doctor. If the results of the tests are normal your doctor may update the review date without the need of a further appointment.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy