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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
Due to the increase in demand and shortage of medication from suppliers it is currently taking at least seven days for prescriptions to be ready. Please bear this in mind when submitting your repeat prescriptions and submit your requests in plenty of time to ensure you do not run out.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS app
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Online form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your local pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In person or by post
Tick the appropriate box on the duplicate page of your script and then hand it in or post it.
Collecting your prescription
Should you encounter any problems collecting your prescriptions from the pharmacy of your choice, please direct any queries / complaints directly to the pharmacy, and not to the surgery, as we are unable to respond on their behalf.
The practice delivers authorised prescriptions to Benenden, Sandhurst, Hurst Green, Etchingham, Flimwell and Bodiam on Thursday afternoons. We can also arrange delivery to your house on Thursdays should you need us to.
Dispensary
Only certain patients are eligible to receive dispensing services from a dispensing doctor.
There are very strict regulations that govern these situations in that eligible patients must live in a designated rural area and live more than a mile from the nearest pharmacy.
The NHS Primary Care Commissioners, conduct annual audits which validate the dispensing patients registered on our system. Should you fall outside of the criteria, your record will be changed to a non-dispensing patient and prescriptions would need to be collected from your nominated pharmacy instead.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
All repeat prescriptions are regularly reviewed by your Doctor. You may be asked to attend for review of the medications with a healthcare assistant or nurse to assess if you need to see your doctor. If the results of the tests are normal your doctor may update the review date without the need of a further appointment.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.