We AIM to provide high quality and cost effective care in a responsive, supportive and courteous manner.

We STRIVE to provide a service which puts patients’ welfare at the heart of all we do.

We BELIEVE in treating our patients with respect, kindness and confidentiality – irrespective of age, sexual orientation, race or religion.

We MAINTAIN our integrity by being accountable for all our actions.


Your records are managed in accordance with the Data Protection Act 1998 and under this you have a right of access to your records. If you require access to your medical records, please contact the surgery.

Health and Social care professionals caring for you, keep records about your health and treatment to ensure you receive the best possible care.

How do we use your records:

Your records are used to guide and administer the care you receive to ensure:

  • your health and social care professionals, such as doctor, nurse and social worker, involved in your care have accurate and up-to-date information to assess what care you need
  • your information is always available should you need to be referred to a specialist
  • there is a good basis for assessing the type and quality of care you have received

Your information may also be used to:

  • investigate complaints, legal claims or untoward incidents
  • make sure our services can meet your needs now and in the future
  • enable good management of services

Third Party Access:

  • you must give your written consent for access to your medical records by any third party, eg insurance company or solicitor, as we are unable to disclose any information without this consent.

Everyone working with your information has a legal duty to keep it confidential. Our guiding principle is that we are holding your records in strict confidence. Anyone who receives information from us is also under a legal duty to keep it confidential


All Gp’s are required to declare the mean earnings (eg. average pay) for GP’s working to deliver NHS services to patients at each practice.

The average pay for GP’s working for  6 months or more at the  North Ridge Medical Practice in the last financial year  was £53,153.00 before Tax and National Insurance. This is for 2 full time GP’s, one part time GP and one Locum. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice