Register with us as a New Patient
The Area Covered By The Practice
We are happy to register patients in the villages of Hawkhurst, Sandhurst, Newenden, Benenden, Cranbrook, Hartley, Flimwell, Ticehurst, Hurst Green, Etchingham, Bodiam, Ewhurst, Staplecross and parts of Northiam, Rolvenden and Robertsbridge.
We encourage patients to have a ‘usual doctor’. Each Doctor prefers to see his or her own patients to provide personal continuity of service. If your Doctor is not available, however, one of the other Doctors will be happy to see you.
When you register with the downloadable pdf you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Your Named GP
The surgery provides all patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
We need to divide our patients evenly between all of our doctors, so they can manage their workload. Therefore to do this fairly and impartially, we rotate registrations weekly between GPs.
We know that some patients will wish their named GP to be a particular doctor. Where a patient expresses a preference as to which doctor they have been assigned, the practice will make reasonable efforts to accommodate this request, but we would like to reassure patients that this system does not prevent you from seeing any GP in the practice as you currently do. Your named GP will not be available at all times.
You do not need to take any further action and will be informed of your named GP in due course. In the meantime, if you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.
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